DDO.com and game unreachable

[Flavia]

seems Turbine forgot to renew their DNS subscription… 😀

Or there’s a problem with some DNS.

Anyway, at the moment the http://www.ddo.com ( and the forums ) points towards a make money fast site.

The other problem is that if you’re hit by this problem you can’t get in game either. ( if you’re in game it’s fine, but don’t leave )

I’m working on a workaround.

Right now the first steps so far is :

– Go to your network connection configuration.
– Select your network connection ( there should be only one unless you’re as weird as me that can have up to 6 on my work PC ).
– right click and go to properties.
– Select Internet Protocol and click on hte Properties button below.
– In the pop up at the bottom you have two set of IP addresses ( if you’re as weird as me ) or you have “get the addresses automatically” active.
– select “use the following addresses” if it’s not the case, then put in as first address : 8.8.8.8
If you had an address there note it before putting 8.8.8.8 you’ll need to put it back once things are back on normal.

This will allow you to get through the first step to connect to the game. ( resolve the gls.ddo.com problem )
I’ll update the post once I’ve found the other steps.

Edit : Look a bit below I’ve put the full procedure to recover everything, including DDO forums.

• This topic was modified 11 years, 11 months ago by Flavia.

[Ludovik]

Best of luck with this Flavia..! 🙂

[Rhian]

Thanks for the info 🙂
I already was wondering if someone killed their website…

[Domend]

I found this posted on DDO wiki ::
http://ddowiki.com/page/Talk:DDO_is_down_at_the_moment

Make the adjustments to enter the game and forums. Not 100% working but we’ll see . For me client working perfectly but still cant access forums.

[Flavia]

I have the working procedure… Give me a few minutes to get it polished enough for posting.

[Flavia]

HERE IS THE SOLUTION.

Basically what I’ve done is an extension of what Domend found on DDOwiki.

you need to edit the file : ( XP )
C:WINDOWS\System32\drivers\etc\hosts

Notepad works fine for this file, it’s a plain text file.

you need to add the following lines :

74.201.102.43 ddo.com
74.201.102.43 http://www.ddo.com
74.201.102.13 gls.ddo.com
74.201.102.13 gls-auth.ddo.com
74.201.102.42 forums.ddo.com
74.201.102.11 patch.ddo.com
74.201.102.16 gls-lm.ddo.com
74.201.102.11 patch-lm.ddo.com

Save the file and that’s it.

NOTE : beware the website adds http:// in front of the 3w.ddo.com there is no http:// in front of the 3w.ddo.com
no need to do the steps I descibed in my first post.

• This reply was modified 11 years, 11 months ago by Flavia.
• This reply was modified 11 years, 11 months ago by Flavia.

[Nikoli]

top job all, you have Jr blues eternal gratitude (for the next 3-4 minutes 😉 )

[Flavia]

A new solution is available for those that don’t want to tinker with the file.

It’s to use the Google DNS servers.

the procedure can be found here : https://developers.google.com/speed/public-dns/docs/using

[Nath]

Well still not able to login to DDO 🙁 Tried some of the fixes and it didnt work. I really hope they will extend the xp bonus. Are lots of people logged in?

[CaT]

I had no problem using the solution on ddowiki. Do everything including flushing the DNS and the # after the IPs. It didn’t worked for me until I did that. I could play from yesterday as soon as I read it on ddowiki. It works like a charm. Good luck Nath 😉

[Flavia]

The google DNS workaround should work if your ISP didn’t catch up the right record already.

As for the file workaround you need to add all the lines above to the file.
( except the last two for live they are for lamania )

Edit :

Oh, I forgot if your launcher keeps updating itself and restart, you need to remove the workarounds.
That’s the side effect Turbine was warning us of.

• This reply was modified 11 years, 11 months ago by Flavia.

[Nath]

Well Ulf and I still cannot access the game. I undid all the changes I tried. I am not sure how things work here in Denmark but I dont want to mess around with things too much just because I had to pay extra to get a fixed IP in order to be able to use my US servers for email etc. so who knows.

Anyway I thought after 48 hours it would have surely be working normally? but the error in the loader is still the same one I got before.

[Author]

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